Many businesses lose customers by taking an inordinate amount of time to respond to email enquiries.
There is also the process of shifting the most relevant mail from the tons of junk mail that most business sites would be getting.
Many online retail sites take 24 to 48 hours to respond to customer service Emails. But customers expect a response within 6 hours. Also, if the senior staff is spending their day responding to emails where standard responses and information would suffice as an answer – it is a terrible waste of valuable time.
Neteffect Content Creators offers excellent customer service and professional representation for the clients it represents with Email Answering Services. On the basis of a contract of around $200 – per managed Email monitoring service – we respond to Emails at the very earliest. This leads to quicker response and happier customers.